A practical engagement built around decisions

You should know what happens next, who is needed and what will be different.

Our engagement model has three controlled phases. Diagnose & Design defines the future state, Mobilize & Transform builds and executes it, and Optimize & Sustain transfers ownership and makes improvement permanent.

Phase 1. Diagnose & Design: What must the business become?

We establish a fact-based view of the company and define the future state. For renewal clients, this diagnostic and design phase may already be complete, so the main engagement begins with Phase 2.

Phase 1 establishes a fact-based view of the company and defines the future state.
See the 5-Layer Model

01

Enterprise diagnostic

Confirm how strategy, governance, organization, project delivery, processes, data and technology work today.

02

Quick wins and transformation priorities

Separate immediate improvements from the structural changes that require coordinated delivery.

03

Target Operating Model

Define how the enterprise should make decisions, govern work, deliver projects and measure performance.

04

Future organization

Clarify future roles, decision rights, ownership, interfaces and leadership capacity.

05

Process, data and technology architecture

Connect future processes, information, systems, integrations and controls in one coherent design.

Phase 2. Mobilize & Transform: How is the Target Operating Model built and executed?

This is the main renewal engagement and where the client receives most of the business value. We establish the internal capability, execute the roadmap and transfer increasing ownership to the Chief Transformation Officer.

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Transformation governance and Transformation Office

Install sponsorship, decision gates, delivery cadence, issue escalation and the office that coordinates the program.

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Chief Transformation Officer and internal team

Recruit or onboard the CTO and build the cross-functional team that will eventually own the system.

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Roadmap and Quick Wins

Turn the target state into a sequenced roadmap, prioritize Quick Wins and start delivery without losing sight of dependencies.

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Process and organization implementation

Redesign priority processes, implement role and organization changes, and test the new operating routines on real work.

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Technology, data, reporting and vendors

Select and implement justified technology, improve data and reporting, and coordinate vendors against the approved architecture.

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Change, benefits and ownership transfer

Manage adoption, measure benefits and transfer increasing responsibility to the CTO and internal transformation team.

Phase 3. Optimize & Sustain: How does transformation become an internal capability?

The CTO assumes transformation ownership while Boris & Associates becomes the strategic advisor. Continuous improvement, benefits realization and periodic assurance keep the system effective as the business changes.

Internal ownership and continuous improvement

The CTO owns the transformation portfolio, operating cadence and continuing improvement of the enterprise system.

Benefits, maturity and roadmap reviews

Track benefits, reassess maturity and review the strategic roadmap so priorities remain aligned with business needs.

Assurance, architecture and executive advisory

Use independent assurance, architecture governance and executive advice to support major future transformation initiatives.

How does Systems Thinking guide every phase?

Each phase treats the construction company as one interconnected enterprise system. A local improvement is accepted only after its effects on projects, the field, finance, people, information, controls and technology have been considered.

Whole-system boundary

Define which business units, projects, functions, partners and systems are inside the change before selecting a solution.

Dependencies and handoffs

Trace how decisions and information move across estimating, project delivery, field operations, finance, procurement, HCM and technology.

Feedback loops and measures

Use operating measures and team feedback to detect adoption problems, unintended consequences and emerging constraints.

Leverage points, not isolated fixes

Prioritize changes that improve several connected outcomes and avoid optimizing one department at the expense of the enterprise.

Whole-system boundary

Define which business units, projects, functions, partners and systems are inside the change before selecting a solution.

Dependencies and handoffs

Trace how decisions and information move across estimating, project delivery, field operations, finance, procurement, HCM and technology.

What does your team need to provide?

The engagement works when the people who own the business decisions stay involved. Boris & Associates brings the method, facilitation and cross-functional design; client leaders provide context, authority, access and timely decisions.

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Executive sponsor

One executive sponsor who can resolve priorities and cross-department decisions

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Process owners and working team

Process owners and working team members who know the real work

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Representative access

Access to representative project records, reports, systems and meetings

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Timely decisions

Timely decisions at each gate

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Next action

Next: choose the audience page that matches your company.

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Client leadership

Client leaders provide context, authority, access and timely decisions.

Choose the right starting point for your organization.

Why act before the next rollout

  • When unclear ownership, duplicate entry and inconsistent controls spread into more projects, every later system or process change must untangle more exceptions. The immediate decision is not to buy software. It is to identify the constraint that is making growth harder to control.

  • How success will be judged
    ‍
    Agree the measures before implementation: decision speed, forecast reliability, re-entry and reconciliation, current-document visibility, approval flow, user adoption and repeatability across projects. Targets are set with each client; this site makes no generic performance promise.

  • NEXT-STEP
    ‍
    Some companies need clarity before making a major investment. Others already know what must change but need the governance, internal capacity and implementation support to carry it through. The engagement should match your current level of readiness - not force the company into a predefined program.